The Retreat RV & Camping Resort

Rules

Late Arrivals

If you are going to arrive after hours, please notify resort staff before 8:00pm. Payment must be made in full prior to arrival, and our resort staff will instruct you on how to access your rental. You are welcome to stay and use the facilities for the remainder of the day. Late check-out is not available for cottages. Any late key returns after 10:00 am will be assessed a $25.00/hr.

Day Use

The Retreat RV & Camping Resort is open for ‘Day Use’ and use of amenities daily between. 10:00 am – 11:00pm. Day use access is not guaranteed and will be based on occupancy and availability. All Day Use guests must check in at Guest Services located in The Welcome Center/Clubhouse prior to entry. All Rules and Regulations apply do Day Use guests. The Day Use entry fee is: $15/day per person and comes with an Activity Wristband and grants you access to all of the common amenities, activities, and public events. Private events are excluded. Day use guests are not permitted to occupy or park on any campsite. Please utilize the picnic tables & parking spaces located throughout the resort that are available for general use.

Wristbands

Wristbands provides you all-access to any of the amenities within the resort. All guests using any of the amenities must wear the TR wristband at all times, regardless of age. Wristbands are complimentary with any overnight reservation limited to the total guest count on the reservation. Additional wristbands may be purchased at The Welcome Center/Clubhouse. The Retreat Wristbands Day Pass: $25/ day per person. Everyone must wear a The Retreat RV & Camping Resort wristband at all times. There will be no exchanging of names or wristbands.

Water Rentals

We offer a variety of water rentals. See our Guest Services Staff at The Welcome Center/Clubhouse for all water rentals and a complimentary boat dock permit. We encourage guests to make a reservation in advance as availability can be limited during peak season. A Waiver of Liability, and Rental Agreement, and Boat Slip Permit must be signed prior to use of any water rental or amenity.

Visitors

We ask that all visitors register at Guest Services at The Welcome Center/Clubhouse before entry into the resort. There is a $5/day fee per guest. This fee allows entry into the resort. However, does not permit use of the facilities. For use of facilities and amenities, a TR daily activity wristband can be purchased at The Clubhouse. Any unregistered guests/vehicles will be asked to leave the property and/or will be towed at the owner's expense. Campers are responsible for the behavior and actions of their guests. Even if your visitor will be here only a short time and do not intend to utilize the facilities, they still need to check in at The Guest Services Desk located at The Welcome Center/Clubhouse for parking information. Please do not give out the gate code.

Washing RV

We encourage our guests to keep their vehicles clean. There is a fee of $20 for RV and vehicles. We also have local professional detailing companies to do the work for you. Please contact our helpful Guest Services Staff at The Clubhouse to get phone numbers for local preferred vendors.

Vehicles

All vehicles must have valid registration & insurance. Only persons with a valid driver’s license may operate a motor vehicle in the resort, including golf carts, scooters, etc. Please observe the posted 7.5 mph speed limit at all times throughout the resort. Each site and Cottage comes with one (1) free vehicle pass. Valid vehicle passes must be displayed at all times. Additional vehicles must be registered, parked in designated overflow parking areas, display a Vehicle Pass, and is subject to a $5.00 /day fee per vehicle. Vehicle passes are not transferable between different cars or guests unless you bring your original parking pass into the office to get a new one. If you lose your pass, you will need to purchase a new pass. Vehicles must be parked in a registered guests RV site or in a designated parking spot. Please drive only on paved roads. Do not drive or park on the grass or fields. Please do not park in empty RV sites at any time. Overnight sleeping is forbidden in a non-camping vehicle. Vehicles parked in unauthorized areas or blocking sites will be towed at owner’s expense or charged the daily rate for the illegally occupied campsite. Vehicle repairs and maintenance are not permitted on your site. No UTV/ATV’s, 3 or 4 Wheelers, go-carts, or dirt bikes, or similar vehicle (licensed or unlicensed). Motorcycles may be driven as transportation in and out of the resort and driven in idle speed when traveling through the resort. Please do not cruise the resort on a motorcycle. Electric scooters are allowed and must follow all traffic rules. Any flatbed, storage, or moving trailers are not permitted in the resort without prior management approval. Guest must register their trailers at the Guest Services Desk when they arrive. A fee of $25 per parking space that your trailer occupies will be charged when you register. Overflow parking is available near the clubhouse on a short term basis.

Quiet Hours

Quiet time hours are between 11:00pm -7:00am. Please turn off TV’s, radios, amplified sound, and lower voices to a whisper to allow your neighbors a good night’s rest. Generators are not allowed. Inconsiderate guests will be asked to leave.

Trash

Please dispose of your bagged garbage, doggie waste, cigarette butts, BBQ ashes, and litter in the dumpsters. Please refer to the resort map for dumpster locations. If a dumpster is full, please locate a dumpster that is not full to dispose of your trash. Please do not leave trash on the ground outside of the dumpsters. Do not dispose of hot charcoal on the ground or in the dumpsters. Please wait until it is cool.

Temporary Structures

Temporary structures such as EZ-ups, canvas awnings, screened enclosures, and other camping equipment may be erected but must stay within the confines of the site and must be removed when the rental site is vacated. Temporary pet enclosures may be no more than 36 in. tall and 10 ft in length and must stay within the confines of your campsite (limit 1 per site). No other structural additions shall be built. Temporary structures must be in good condition and are subject to management inspection and/or approval.

Soliciting

Solicitation is strictly prohibited at The Retreat RV & Camping Resort. The following activities are not allowed: the sale of goods or services or the display of goods or services for sale, the distribution of printed or recorded materials of any kind, engaging with other guests or impeding the operation while posing as an employee, staff or authorized personnel. Unauthorized events and demonstrations or usage of flags and banners for commercial purposes to incite a crowd, photography, videotaping or recording of any kind for commercial purposes is not allowed. Management reserves all rights to amend, revise, and add to these rules and regulations at any time. Determinations made in enforcing or interpreting these rules and regulations are the sole discretion of management.

Smoking

The Retreat RV & Camping Resort endorses a clean and healthy environment. Smoking is strictly prohibited in or within 10 feet of any building, pool area, common area, or rental unit.

Pool Policies

Guests must abide by all posted pool/spa rules at all times. Pool/Spa Hours:10:00 am -11:00pm. Children under 14 years old, using the pool facilities, MUST be accompanied by an adult at all times. No glass containers allowed at the pool. The pool and spa may need to be closed occasionally for maintenance and special events. We do not have a lifeguard on duty so guests may use the pool and spa at their own risk.

Marketing Information

By making this reservation you agree to sign up for The Retreat RV & Camping Resort's newsletter, and allow the use of your email and phone number for marketing purposes. Your information will not be sold, and will be used by The Retreat RV & Camping Resort only. By making this reservation you agree to sign up for The Retreat RV & Camping Resort's newsletter, and allow the use of your email and phone number for marketing purposes. Your information will not be sold, and will be used by The Retreat RV & Camping Resort only.

Photographs, Recordings, and Publicity Rights

You may appear in audio, visual, and/or audiovisual media recordings and images of The Retreat RV & Camping Resort and related promotional or documentary materials. By entering our property, you agree to your appearance and the appearance of your children in such recordings, images, and materials, and you waive any publicity rights or other rights you may have in such recordings, images, and materials. You consent to the use of such recordings, images and materials by Promoters for any purpose without any compensation to you. Those uses may include without limitation transcription, modification, reproduction, public display, printing, uploading to websites, distribution, broadcast, and transmission in any form. You release Promoters from and waive any claims related to the making and/or use of any such images, recordings, and materials.

Minimum Age Requirements

To reserve and/or occupy a campsite, a member of the party must be at least 21 years of age and present at the time of check in. They must also be present and on the site with the camping equipment during the duration of the stay.

Golf Carts

We have a wide range of golf carts for rent. Please see The Clubhouse for more information. Personal golf carts are permitted and must be registered and obtain a Golf Cart Permit. The Golf Cart Permit must be placed in the lower left-hand corner of the windshield and must be visible at al times. Only licensed drivers are allowed to operate golf carts on the property. Golf Carts must be kept in good working condition and must not be unsightly. Please consult with management prior to making any modification to your unit. All golf carts must adhere to traffic rules. Please drive only on paved roads. Do not drive on the grass, fields, or sidewalks. Golf cart permit $10.00/year. All permits expire on December 31 and will need to be renewed January 1 each year.

Emergencies

CALL 911 then Resort After-Hours Emergency Line at Call 713-366-4762 713-366-4762. In the event of extreme fire hazard or inclement weather, precautionary measures, evacuations, or closures may be ordered by the resort staff. For the safety of guests and staff, guests are expected to comply immediately with all requests.

Campfires

Campfires are a big part of the camping and RV lifestyle and an wonderful way to spend an evening outdoors making memories. Please limit fires to designated fire pits. Management may restrict campfires when hazardous conditions exist. Firewood is available for sale at The Market located in The Clubhouse. We ask that you do not gather wood from the resort property. Campfire/bonfires are restricted to fire rings only and must use clean wood. Please do not have an open campfire during burn bans. Violators are subject to citations and fines. The Retreat RV & Camping Resort assumes no liability for any accidents, injuries or damages incurred.

Cable/Wi-Fi

Complimentary basic cable and Wi-fi will be provided at RV sites and Cabin Rentals (excluding covered wagons), however is not guaranteed. For an additional fee, we offer enhanced wireless Internet service throughout the resort. Work from your RV or sit by the pool, either way, you're connected. Complimentary Wi-Fi is also available at The Clubhouse. We also have a computer station available in The Clubhouse Business Center. The Retreat RV & Camping Resort is not liable or responsible for interruptions or changes in programming or channel lineup.

Appearance

Management has the right to conduct inspections of all sites. Manager has sole discretion when any determination is made. Campsites should be clean and neat, free of fire hazards and clutter. Outside water heaters, refrigerators, permanent furniture, messy children’s toys, indoor carpet, inflatable swimming pools or ‘For Sale’ signs, storage boxes, trash cans, window units and extra air conditioners, tarps, and buckets are not allowed outside the RV. Clothes lines and other tie downs must be tied to the guests rig and confined to the guest’s campsite pad and may not be attached to trees, bushes, standpipes or other buildings. Hanging or attaching anything to a pedestal is prohibited. Please ensure that all electric cords, sewer lines, water hoses, and cables are kept in a neat and orderly fashion. Flags are permitted, however they should be limited to the current National Flags, US Military and Veteran Flags, sports teams. We reserve the right to ask any guest to remove any flag that can be considered offensive in nature.

Alcoholic Beverages

Drunken and noxious behavior will not be tolerated. The legal age for alcohol consumption in Texas is 21 years of age. Underage consumption of alcohol is not allowed on the premises, clubhouse, or pool , The Market, The Snack Bar, or at any function catered and supervised by The Retreat.

Activity Schedule

The Retreat offers a full array of planned activities throughout the year. Although we do our best to ensure activities are held as planned, we cannot plan for the unexpected. Activity schedules are subject to change with little to no notice.

General Information

Our Guest Services Team is highly knowledgeable and can answer any questions about our resort, the local community including local dining suggestions, attractions, activities, special events. It is our pleasure to be of assistance. Sleeping in passenger car, truck bed, or utility trailer is prohibited. Guests may use the resort for recreational reasons only and may not set up a permanent residence. Profanity or violence towards our staff will not be tolerated. The use of firearms of any kind, bow & arrows, slingshots and air guns, and fireworks are strictly PROHIBITED. Management reserves the right to change or add to the Resort Rules and Regulations at any time. Please do not cut/trim trees or vegetation. Please notify the Guest Services of any concerns.

Damages/Indemnification

Guests assume full financial responsibility for all damages and destruction that they, their guests, or pets cause to any property within The Retreat RV & Camping Resort All sites are inspected upon arrival and departure. The Retreat RV & Camping Resort is not responsible for loss due to fire, theft, vandalism, accidents, and Acts of God. Guests and their visitors agree to indemnify and hold us harmless from al claims, liability, loss, and expense (including reasonable attorney fees) incurred by reasons of injury to persons or property, or both, or their family or visitors arising from the use of our facilities. Guests understand that use of our facilities, rental, or property involves a certain degree of risk of loss, injury or damage to a person or property, and their family and guests assume all risk of loss, injury or damage to person or property resulting from such use. We are not responsible for any injury or damage to the person or property of guests or their family and visitors resulting from such use of our facility, amenities, or property.

Security

The Retreat RV & Camping Resort and it’s staff are not responsible for lost, stolen, or damaged articles. Keep your valuables locked up. Please report any problems with your site to Guest Services immediately. The Retreat RV & Camping Resort adheres to and maintains all state, county, and local laws on our property.

Pet Policy

As Lake Houston’s premier camping destination, we want you and your furry friends to enjoy the great outdoors! All of our lodging options are pet-friendly, including our covered wagons, luxury cottages, glamping tents and Retro RV’s. Our bark park will allow your pets a dedicated space to roam, play and relieve themselves without venturing into the wilderness. To ensure pets continue to be welcomed at The Retreat, please always pick up after them, keep them leashed, and be kind and considerate. There is an off-leashed dog run for your convenience (see map for location). Limit two (2) household pets per site. There are Doggie Waste Stations for your convenience located throughout the property. Pets are prohibited in any building, pool area, or common area. Do not leave pets unattended at any time. Ground tie-downs, tying pets to tables and trees, and keeping them caged outside, is not permitted. We understand that not all dog breeds are aggressive, however, will be treated case-by-case. Aggressive behavior and excessive barking will not be tolerated and will be asked to be removed from the resort. Exotic pets, farm animals, livestock, poultry, reptiles, or insects are prohibited. All pets must wear a collar identifying the owner and phone.

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