The Pines of Kabetogama Resort

Y’all aren’t even gonna believe this one!! Sit back and grab a beverage, this is gonna take a minute. Here goes: We decided to rent a pontoon boat from the campground we are staying at for the day. We’ve done this many times in many places over many years. As usual they have you sign away saying you’re fully responsible for the boat. But this time, nobody knew how to use the boat. “They just put it in the water two days ago”…we have a brief discussion about not feeling overly comfortable since we have to sign for it saying we’ve been trained but literally can’t be…I finally say, We’ll figure it out while we’re out there. The guy who was giving the orientation made some notes on our contract that he did not know how to operate the gps/depth/fish finder etc. and said I feel for you guys, wish I could be more helpful…In my head I’m thinking🗯️. Who in their right mind rents out a 2023 Bennington without training their staff first😳 Finally, we set off on our way, things are beautiful, we’re having a good time etc; in spite of not being able to use the equipment properly…..about 1.5 hours in I get a phone call from the owner who is clearly unhappy with me from hello. He says “I just need to clear up a couple things. Btw, this call is being recorded. I had complaints from my staff that you were both ABUSIVE to them.” EXCUSE me? I said?? He said yes, that “we said we could just do whatever we wanted since the staffer couldn’t tell us how to use the boat.” I’m like I think you must have the wrong person, I have no idea what you’re talking about! He barked, You signed a legal agreement that you are responsible for anything that happens, I assured him I know what we signed which is why we were concerned about nobody knowing how to use this boat! if there was something like that said, it was a joke! He snaps back with, that’s not very funny. I’m like no sir, this is not very funny at all. I can’t believe we are having this conversation! At this point I am about to come unglued on this man. I said, listen buddy if you want, you can refund our money and we’ll bring your boat backin right now. So we did. I Told the woman that greeted us that there had to be some massive misunderstanding. Then the staffer guy shows up. And we’re like, how on earth were we “abusive” to you?? He said well, you know when you put your hands in the air and said “I guess we have free reign”. Seriously man?? We both laughed after that. I asked how is that abusive!? You admiringly knew nothing! I apologized to the 60 year old man and said it would never be our intention to offend you. Mind you I’m am madder than a wet hen by now. I looked at female owner and said, if you’re not comfortable with us using your boat, I’m not comfortable staying at your campground anymore and we are leaving and I would like a refund for our remaining days because I can assure you I am much more offended than that grown man right there. She refuses!!!! We left anyway because my principles are worth a lot more than a couple hundred bucks and there was no way I could stay there after being treated so horribly!! Absolutely unbelievable!

Close to the Voyageur's National Park Ranger station at Lake Kabetogama. The resort used to be lake cabins but has been refurbished and is mostly new. They have docks on the lake and have campsites on the lake front as well as cliff side over looking the lake. We stayed cliff side and had a fabulous view looking out over the lake. There is a steep hill to get up there but we did not have any problems and the owner said many have been up the hill. The sites were full hookup with water, electric and sewer. They have picnic tables and astroturf grass patios at each site. A couple also have decks overlooking the lake. It looks like they are planning to add more sites soon too. You can rent golf carts and they have a swimming area on the lake. Very nice campgrounds and close to the national park. Would definitely stay here again. - Review provided by RV Park Recommendations & Reviews Facebook Group