Dump Station
Laundry Facilities
1
Becca Dutcher
1
DO NOT GO TO ELLIE RAYS!!! Please what happened today, it’s long but unbelievable! A few of my friends and I decided to go out for the afternoon/evening to Ellie Rays. We were excited about ordering dinner, playing Bingo and then end the night with karaoke. We arrived at 2:30, for a 3:00 bingo game. The bar was not full there was maybe 8 people when we arrived. We sat sat out on the patio and ordered drinks and took menus to order food. Jessie, the other waitress came back with one drink and forgot who ordered it, she also forgot what one of friends ordered (a beer). By 3:00 no one had come to take our order so one of the ladies went inside to get a waitress. She found a blonde hair waitress and asked if someone could take our order. The waitress replied “no not now I’m setting up for bingo.” She told her that we had been waiting and in a snippy tone replied “everyone wants something from me but I’m busy.” Eventually, the other waitress came and took our order. We bought our cards for bingo (it’s $1 for 1 paper square and every game required you to buy new cards) and our food came out so far so good. A half hour after we had eaten, myself and one of my friends felt sick. I ended up in the bathroom throwing up and had stomach pains. My friend had the same issue, stomach pains and got sick shortly after I did. She ordered the fried clams and I ordered the shrimp basket. We didn’t know what was going on. When I was sick in the bathroom there was a woman who asked if I was okay. I told her yes and thanked her. This lady went to the owner and told him what was going on. We continued to play bingo hoping it would pass and we assessed that the grease that the seafood was bad. We were the only 2 at our table that had seafood and was sick. After playing 5 regular bingo games in three hours, yes three, we decided to leave because two of us weren’t feeling good. Jessie the waitress came by and we told her that the two of us were sick and it had to be the seafood or the grease and asked for our checks. She came back to the patio, stood in the door and LOUDLY insisted that she had served several shrimp and clams that day and everyone was fine so it couldn’t be the seafood. We were embarrassed! We didn’t raise our voices and we tried to be discreet then the waitress Jessie was snotty and obnoxious. We waited for 20 minutes for our checks. She came back to the table and Jessie arrived with our checks. One persons check wasn’t there and on my check they didn’t have the two drinks listed and double charged me for 2 shrimp baskets. Jessie couldn’t remember who had what and was flustered. She went to get the “manager.” The blonde came over and was very rude and snippy telling me that my check was right. After a rude exchange she went back to the bar. Jessie stayed outside and said “I can’t take your dinner off your bill because I need authorization and as you can see the owner is just sitting there and doesn’t help.” So my friend, who was sick, asked Jessie if the owner was on the other side she said yes and went over to talk to him.who was in cShe went over and explained to him that we got sick from our food and because we were throwing up we shouldn’t have to pay for our meal. He said “that’s too bad. Would you like a message from the bingo caller?” She said no and walked away. What kind of an answer is that?! My friend was unnerved and disgusted by his remark. After we got the correct check (15 Minutes later), my friend again went over to talk to the owner. She explained again that we both got sick. He said “it takes hours to get sick from food” which is actually inaccurate, you can get sick in 20 minutes. She then repeated that we were both sick and we shouldn’t have to pay for our dinners. He then told her “you’re banned from and don’t ever come back.” There was no screaming and yelling, we tried to be calm and kind and now we’re banned because the food made us sick? I went back to the bar and paid my bill. As I was waiting both the blonde and Jessie would’ve make eye contact or help me. Finally after waiting a bit, a third girl came up and helped me. As I was leaving I motioned Jessie over and told her “ because of how we were treated, I will never send people here. I use to refer people here for food and karaoke, not anymore.” She yelled as she walked away “happy birthday to me!” It was apparently her birthday. As I approached the door to leave Jessie screamed “thanks a lot for ruining my birthday! You are taking money out of my pocket because you didn’t pay and the owner is going to make me pay! You’re taking money away from me!” I had already paid my bill so that was bs I looked at her, then firmly without raising my voice I said “ no the owner is taking money out of your pocket because he is rude to his customers, he hires snippy staff and serves food that makes people sick. So no, I am not taking money from you the owner is” and I left. I have NEVER been kicked out of any bar/restaurant! The whole situation was ridiculous! I would NOT recommend Ellie Rays, it’s really bad!
3/3/2023