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Best Caravan Reservation Software
Last Update: October 2024
With the RV and caravan industry growing faster than ever, relying on outdated systems (or none at all) can slow your business down, along with your guests’ experience. If you want to stay ahead of the competition while providing your guests with the best possible experience, you need a proper Reservation Management System.
We thought it’d be helpful to give you an inside look at two of the best caravan management software suites in the industry — RoverPass and Newbook — and show you where each stands among the competition. We might have our preference, but we’ll always give it to you straight. Let’s dive in.
Standout Features:
Caravan Park and Holiday Park Specific Management Tools
Manage Group Reservations
Personalized communication with guests
Long Term Reservations Tools
Direct integration with OTAs
+7k integrations throughout Zapier
Automated Marketing Campaigns
Payment Gateway Integration
Mobile-Friendly Booking Engine
Keyless check in and check out
Rich third-party integration tools(including connecting to OTA's)
Overview: NewBook
Skip to RoverPass overviewFounded in 2010, NewBook offers a comprehensive suite of hardware and software property management solutions for various types of accommodation businesses, including RV parks and caravans parks. Their tools are designed to help owners digitalize the booking process, streamline operations, and increase overall bookings and revenue. While NewBook aims to achieve similar goals to other reservation systems in the industry, its unique approach provide distinctive advantages and features.
Let’s explore some of NewBook's standout features and see how they compare with the solutions offered by RoverPass.
Let's take a closer look.
Newbook Reservation Management Software
With a user base of over 55,000 across different industries, NewBook has established itself as a significant player in the hospitality management software market. Their suite of tools is designed to help owners not only digitize their booking processes but also increase overall bookings and revenue—goals similar to other reservation systems in our industry. NewBook's solutions include integrations with most third-party OTAs, an activity/day pass tool, dynamic pricing tools, site lock features, and more, all aimed at increasing revenue (just like RoverPass).
Campground Management System
As mentioned, Newbook’s system is robust, providing the tools campground owners and managers need to book more in less time. Since Newbook serves other accommodation companies other than caravan and holiday parks, they’re able to aggregate tons of usage data to see what people need right now.
Third-Party Integrations
RoverPass and other reservation management platforms offer third-party integration tools (like the OTAs we mentioned). However, Newbook’s third-party integrations are a bit more robust as they can connect with hundreds of tools.
Inventory items reporting
Arrival and departure summaries
The only issue is that many of these features were designed for the hotel industry at large and not specifically for the small caravan park or holiday park, leaving NewBook vulnerable.
Revenue Driving Features
Newbook’s system offers great features that help increase revenue at your caravan park. Features include built-in options for creating marketing campaigns and interactive promotions, booking add-ons, abandoned cart tracking, gift voucher use, and more. They claim that utilizing their suite can help parks generate upwards of 50% more revenue.
Activities & Day Passes
Like
RoverPass Daily Rental solution, Newbook offers caravan park owners the ability to sell and manage passes for activities and events going on at their facilities. This is a great feature that helps owners earn more revenue per booking while cutting time on selling campsites and tickets separately.
Difficult To Use
Users find Newbook’s system more difficult to use. Reviews from verified users claim that small, simple actions in Newbook’s bulky system can take many steps and can actually add to the time it takes for a task to be accomplished.
NewBook Is More Expensive
More features (even ones you don’t use or don’t need) means more money. Although Newbook features a commission-free booking engine, setup costs between $1,000 up to $3,000 depending of your business' needs. With monthly fees starting at $150 per month. Sounds like they take commission upfront.
Onboarding Bottlenecks
The RoverPass onboarding process takes two days. That’s all! Unfortunately, Newbook’s onboarding process is as cumbersome as some of its features. The average time to build takes approximately two weeks and then six one-hour training sessions (we said it was difficult to master!) making the onboarding process take upwards of a month.
You could miss out on getting a head start on marketing campaigns, holidays, and other events from onboarding alone.
Hard To Train
Newbook’s large list of features also makes it harder to train. Their system can take months to master, whereas the RoverPass system is easy to understand and use – mastering the suite takes a mere couple of hours.
Let’s learn more about RoverPass and how the platform compares to the industry giant.
Overview: RoverPass
Founded in 2015, RoverPass is slightly younger than RMS. But don’t let age fool you — the RoverPass Caravan Park and Holiday Park Reservation Software (CRS) is robust, easy-to-use, and is specifically designed for better caravan park management — in every sense of the word.RoverPass focuses all its resources on the caravan industry, which ensures that although the solutions are packed with cutting-edge features
Every feature is 100% relevant to the unique needs of owners and travelers in the space, today, tomorrow, and as the industry evolves. Plus, RoverPass does it at a lower price point. Let’s dive into the RoverPass suite of tools and learn how they help struggling caravan park succeed and thriving caravan parks set records.
RoverPass Caravan & Holiday Park Reservation Software
RoverPass, Caravan & Holiday Reservation Software (CRS) is loaded with similar features to NewBook, with a focus on ease of use, customer support, and a few more tricks up our sleeve designed to increase your customer loyalty and revenue, while saving you time and money.
Long Term Reservations:
RoverPass offers a robust solution for your
long-term reservations. Owners can use the solution to effortlessly handle property management functions for guests staying longer than 28 days.
Site Lock:
Owners value choice. The RoverPass Site Lock feature enables campers to pay a pre-set fee to guarantee a specific campsite. Campers are happy with the security, and your park can make more money per reservation.
Optimized Site Assignment Logic:
Optimized Site Assignment logic automatically selects the optimal site in your park based on the dates of each new booking. The feature reduces gaps in your calendar that are hard to fill while keeping longer gaps in your calendar open for longer bookings.
Automated Check-Out Process:
Quick and easy to follow checkout process for guests that can be customized to the needs of any caravan park
Daily Rental Solution:
With RoverPass'
Daily Rental Solution, rent out equipment, or provide day passes to sponsored activities
Point Of Sale Solution:
The RoverPass' "My Store" helps you make more money while keeping track of your inventory. It’s fast and simple to add or remove products, edit pricing, control stock, and attach a purchase to an existing reservation.
Point Of Sale System Solution also provides reports that help you decipher what’s selling and what isn’t.
Reports and Analytics:
RoverPass offers easy-to-use reports and an intuitive dashboard, allowing you to quickly monitor bookings, revenue trends, and occupancy rates. Our analytics provide valuable insights without complexity. Plus, our dedicated support team is always available to help you maximize your results.
Recurring Billing:
Owners can create & manage invoices, split payments, add utility fees such as water and electricity, set due dates, set late fees, and more — all set to recur monthly.
Channel Management
With the Channel Management optimizer, you no longer need to update your OTA listings across every channel whenever a traveler books a spot at your caravan or holiday. This feature eliminates issues like duplicate bookings and other unnecessary headaches while ensuring maximum visibility for you!
Premium Website Solution:
This is a one-of-a-kind feature that you can only get through RoverPass. RoverPass offers
website building and integration that’s hosted and managed by RoverPass. Not only will RoverPass build or upgrade a user-friendly website for your campground, but we will also integrate our online reservation tool seamlessly into the website. That way your business is completely streamlined, and your processes are smooth and efficient.
Interactive Maps:
Interactive caravan parks maps to aid in quick site selection, reporting, and more.
Marketing Automation
RoverPass enhances its marketing automation capabilities with Zapier integration, allowing campground owners to streamline communication and build stronger customer relationships. With mass mailing and SMS solutions, you can easily send personalized messages and promotional offers to guests, ensuring they stay informed and engaged. Zapier integration also allows you to connect RoverPass with a wide range of marketing tools, facilitating targeted campaigns, automated follow-ups, and seamless data management. This flexibility enables you to optimize your marketing efforts, increase guest satisfaction, and drive revenue growth effectively.
Create Your Own Online Store For Your Caravan Park
Additional Services From RoverPass
At the end of the day, you can’t go wrong using any of the powerful cloud-based reservation systems on the market, although based on a side-by-side comparison, most caravan parks and holiday parks can benefit greatly opting for RoverPass’ complete set of features designed to simplify your life & help you increase your bottom line. But, to differentiate RoverPass even further from the competition, here are a few benefits unique ONLY to RoverPass.
Channel Management for Caravan Parks
Instead of manually updating each channel every time a booking is made, our new Channel Management Optimizer technology syncs everything for you – in real-time.
Unmatched Customer Support
Premium Website Solution
If you don’t already have a website or you want to start accepting online bookings ASAP, then you want the RoverPass Premium Website Solution. Learn more. The Choice Is Yours…
Managing travelers, keeping inventory, scheduling reservations, and invoicing customers can be a complete nightmare without the proper caravan park management software. And finding the right caravan & holiday park management software can be even more exhaustive — so we’ve done the heavy lifting for you. Don’t wait any longer, start increasing reservations and bookings today with RoverPass.
Fill in the form below to book a free demo!
These statements are based on our investigation as of October 2024. If you find any inaccuracies or have updates, please email corrections to marketing@roverpass.com.
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